North
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Support

Last updated: February 6, 2025

Contact Us

Email: customer.support@gillerllc.com

FAQs

How does North work?

Log a paycheck, then North splits it into Spend, Save, Invest, and Goals based on your chosen allocation style.

How do I add a paycheck?

Open the Home tab → Add Paycheck → Confirm your amount and split → Done.

Can parents use North?

Yes — parents have their own account type. They can link to their teens, monitor their finances, and view family insights. There's also a solo account option for individual adults.

Account Deletion Instructions

You can delete your North account in two ways:

Option 1: Delete in-app (Fastest)

  1. Open the North app
  2. Navigate to Settings
  3. Tap "Profile"
  4. Scroll to the Danger Zone and select Delete Account
  5. Type "DELETE" to confirm your decision
  6. Your account and all associated data will be permanently deleted

Option 2: Email deletion request

If you cannot access the app, email us at customer.support@gillerllc.com with:

  • Your registered email address
  • Subject line: "Account Deletion Request"
  • We'll process your request within 7 business days

Important: Account deletion is permanent and cannot be undone. All your paycheck history, goals, and bucket data will be permanently erased. If you are a parent, deleting your account will unlink all connected teens.

Troubleshooting

  • If the app freezes, force close and reopen.
  • If you can't log in, reset your password or email us at customer.support@gillerllc.com.

Privacy Policy

Read our full Privacy Policy to learn how we collect, use, and protect your information.

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